Everything you need to run loyalty like a real system
NovaVault replaces “points math” with a transparent, auditable ledger — then layers on commerce,
campaigns, analytics, and operational controls that protect margin.
Tracks every earn, redemption, and adjustment. Supports idempotent event processing and full
audit trails for predictable program economics.
- Earn + redeem flows (e.g., 10 tokens per $ — configurable)
- Adjustment entries (refunds/chargebacks)
- Audit logs + admin inspection tools
🛒
Vendor Store + POS + Checkout
Run browser-based POS and online checkout with integrated credit card processing.
Vendor catalogs support spreadsheet uploads and in-app management.
- Vendor-specific stores (products + services)
- Inventory/backstock + low-stock controls
- Payments integration (Stripe-ready)
Make each merchant feel like a brand, not a template. Configure themes, logos, layouts, and responsive
storefront experiences across desktop, tablet, and mobile.
- Vendor themes + branding assets
- Layout options + CSS customization
- Future token metadata aligned to branding
✅
Merchant Onboarding (Self‑Serve)
Rollout-ready onboarding flow for merchants, including verification steps and admin approval pathways —
built to scale beyond pilots.
- Self‑serve signup + verification
- Admin review + approval controls
- Role-based portals out of the box
👛
Customer Wallet + Dashboard
Customers see clear balances and transaction history across participating vendors. Redemptions
are immediate and logged to the ledger.
- Internal wallets + balances per vendor
- Transaction history + reward visibility
- Redeem for discounts, products, or services
🎯
Campaign Templates + Referrals
Drive repeat purchase behaviors with simple, controllable campaign rules — and grow via owned
distribution (signup links + referral codes).
- % back, fixed per visit, time-bound promos
- Basic segmentation (new vs returning)
- Referral codes + tracked links
Practical analytics for merchants and admins: rewards issued, redemptions, active customers,
anomalies, growth metrics — plus exports and scheduled reports.
- Merchant dashboard + admin dashboard
- CSV exports + scheduled email reports
- Transactional email/notifications (optional)
- AI-ready reporting hooks (optional)
Built like “LEGO blocks”: wallet, promos, analytics, fraud/limits, admin controls.
Clear API boundaries keep business logic stable as integrations evolve.
- Role-based access control (admin/vendor/customer)
- REST/JSON API scaffolding + error standards
- Designed for Phase 2 mapping
Prevent “loyalty leakage” with configurable limits, fraud/abuse protections, real-time cost visibility,
and auditability.
- Safety limits + rule guardrails
- Refund/chargeback reversals
- Ban controls + monitoring
⚡
Web3 Upgrade Path (Optional)
Start Web2-simple. When transaction volumes, regulatory clarity, and real demand justify it,
migrate balances 1:1 into branded vendor tokens on Cardano.
- Vendor-specific token mapping
- Customer wallet integrations (Phase 2)
- Portable, blockchain-secured rewards